I'm an administrator in Ommnio, what special permissions do I have?

These are the roles you can have in Ommnio:
  • 🙎 User: Someone who can:
    • Be invited to organization chats in Ommnio.
    • Read all messages and access the library of documents, multimedia, and links from groups they belong to.
    • Participate by sending text messages or files (photo, video, audio, and documents) in all open groups. They can mention colleagues they share a team with.
    • In read-only groups, they can only read and access the library of documents, multimedia, and links.
    • Confirm the receipt and understanding of mandatory reading messages or digitally sign legally binding documents.
    • See who the members are in an open chat group (cannot do so in a read-only group).
    • Receive automatic communications from a Bot, such as payslips or reported hours.
    • When enabled by the organization, they can report their entry and exit time in a time registration Bot.
    • Set their work schedule and choose to receive mobile notifications when desired.
    • Access Ommnio via the app (Android and iOS) and via the web.
    • They can edit and delete their own messages. The messages will be marked as "Edited" or "Deleted".
  • 👬 Team Administrator: Can do everything a user can, and additionally, in the web version of Ommnio they can:
    • Manage users on their team: invite new users to their team, deactivate or edit their information.
    • Grant/Revoke Team Administrator permissions to another team member.
    • Create new "child" teams dependent on the team they administer and grant administrative permissions.
    • Determine the working hours of the users on their team so that notifications only reach their mobile devices while they are working (if they wish to).
    • Create groups (open or read-only) and add participants from within their assigned team (as individuals or teams).
    • In chat groups they participate in, they can mention users from teams they administer or are members of.
  • ✏️ Writing Permissions on a Group: Whether they are a user or an administrator, if a user has writing permissions in a group, they can:
    • Write with the group's avatar instead of their own user. The messages they write will be anonymized; they will appear with the group's name and icon (e.g., Human Resources) instead of their personal identity.
    • In read-only groups, they can write messages and share files.
    • They can edit and delete their own messages or messages written by other administrators with the group's avatar. The messages will be marked as "Edited" or "Deleted".
  • 📣 Group Administrator: Has the writing permissions described in the previous section, and also:
    • Can edit the group (change image, name, description, and group type -open or read-only-) and delete it if desired.
    • Can send required reading documents or documents with digital signatures and view analytics, as well as know who has read each message.
    • Can delete messages from other users if deemed appropriate. The message will be marked as "Deleted".
    • Can add or remove subscribed individuals or teams from the group, always according to the permissions they have as Team Administrator.
    • Can pin a message in the chat group to make it more visible to others at the top. Can unpin the pinned message.
  • 🏭Account Administrator: Has the same permissions as a Team Administrator, but over the entire account of their organization, all its users, and all chat groups. And in addition:
    • Can view the content of all chat groups, except for private one-on-one chats between users, which are only visible to the two involved individuals.
    • Can assign Account, Team, or Group Administration roles and permissions.
    • Can manage the account's settings:
      • Enable or disable Apps
      • Set default language, country, and working hours for users

A user can have Team Administrator permissions and be a regular member in a group from another team. Or they can be a Team Administrator and not necessarily be a Group Administrator for the groups in that team. The roles of Team Administrator and Group Administrator are not linked and can be granted independently, although it is common for a Team Administrator to also have Group Administration permissions for their team's groups.

All these special permissions for Administrators are available in the web version of Ommnio. In the app, there are only two Administration functions:

  • The Administrator of a read-only group can write from the app.
  • The option to pin a message to highlight it at the top of the chat, or to unpin it when no longer necessary.

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