Mary retires and no longer needs to access Ommnio. However, Mary left a lot of conversations in groups that would lose their meaning if we also deleted her interventions. That's why when you manage her withdrawal, the system will save her messages, but anonymized to protect her personal data.
Look. This is how the messages look while Mary is actively participating in the groups 👇
And this is how they look when we have already removed Mary from our organization's account in Ommnio: her name has disappeared, her avatar has been replaced by a user icon but the messages are still there to facilitate the understanding of the conversation for those who remain: 👇
The private conversations that Mary had in one-on-one chats with her colleagues will disappear and will no longer be accessible.