If you're having trouble accessing Ommnio, it could be due to several reasons:
Incorrect phone number:
Make sure you've entered your phone number correctly. There's no need to include the country code, as the system adds it automatically.Access not authorized by your company:
It's possible that your company hasn't authorized your access to Ommnio. Please check with your HR department or the platform administrator at your company to confirm your authorization.QR code already used:
If you've already used your QR code, you won't be able to reuse it to access the platform. Instead, enter the same phone number you used when you first scanned the code. If your phone number has changed, follow the steps below.
Next steps:
In any of these cases, you’ll need to complete a form so we can identify you and provide the necessary instructions to access your account. Through the form, you’ll be able to:
Verify and update your phone number
Confirm your authorization with your company
Request your QR code if you haven’t received it yet
Once you complete the form, our team will review your case and send you the appropriate instructions so you can access Ommnio without any issues.